Terms of service

Terms and Conditions
Issued by Azen (a division of Neoni Massage Limited)

These Terms and Conditions govern the use of Azen’s online platform, including purchasing products and participating in promotions. You can access this Agreement at any time from the footer of our website.

Purchasing from azen.co.nz

Azen is a New Zealand-owned company providing curated massage and wellness products via our secure online store.

We aim to offer a convenient, safe, and seamless shopping experience. All products available on azen.co.nz can be purchased using a secure payment system that supports Mastercard, Visa, and American Express. Your payment and personal details are protected by industry-standard encryption and used solely to process and fulfill your order.

You may choose to register as a member of Azen. Registration allows you to save shipping details, streamline future purchases, and receive exclusive promotions and updates. However, registration is not required to make a purchase. If you opt not to register, your information will not be stored or used for marketing purposes.

The name that will appear on your transaction statement will be Azen.

Pricing

All prices are in New Zealand dollars (NZD) and include Goods and Services Tax (GST) at 15%.
Prices are correct at the time of publication but are subject to change without notice.

Colours & Product Representation

We do our best to display product images and colours as accurately as possible. However, due to variations in monitor settings and lighting, we cannot guarantee that your screen will reflect the exact colour of the product.

Use of azen.co.nz

Your access to this website is intended for personal, non-commercial use only. You may not authorize others to use your login or otherwise misuse the platform.

You may not copy, modify, distribute, or transmit any part of the website for public or commercial use without prior written consent from Azen.

By using this site, you agree not to interfere with the website’s software, servers, or content in any way, including attempting unauthorized access, introducing malicious code, or disrupting service.

All website content, including text, images, and product information, is provided free of charge unless otherwise stated. You are responsible for any network or data charges associated with accessing the site.

Intellectual Property

Reproducing or using any content without express written permission is prohibited.

Disclaimer

This website provides general information about Azen and the products we offer. All content is for informational purposes only and is subject to change without notice.

While we strive for accuracy, Azen shall not be liable for any direct, indirect, or consequential damages resulting from your use of or inability to use this site—including, but not limited to, issues arising from viruses, reliance on content, or service disruptions.

By using this site, you acknowledge that you do so at your own risk.

If you have any questions regarding these Terms and Conditions, please contact us at contact@azen.co.nz.